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If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."

However, if you are fortunate enough to have more than a minute, then please get ready to embark upon an exciting journey exploring AI (but beware, it could last a lifetime) …

The Future of the AI-Powered Service Desk TechnologyAdvice

#artificialintelligenceJan-26-2018, 17:00:01 GMT

When you hear and read about artificial intelligence (AI), it always seems to concern massive, culture-changing ideas -- self-driving cars, personal-assistant robots, and doomsday military scenarios dominate the headlines. That world, while interesting (and/or terrifying) is a long way from our current reality. There are, however, many smaller-scale uses for "smart" technology on the immediate horizon. Take your service desk, for example. User calls or emails in a request or opens a ticket.

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Industry: Information Technology (0.36)

Technology: Information Technology > Artificial Intelligence > Robots > Autonomous Vehicles (0.56)

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